Terms and Conditions
Last updated: 10.03.2020
These terms control your use of our online store, our facilities, our tools and other deals that we can provide through the ello.ee.
Please read the full terms, since they are the legally binding contract.
We provide you with a description of the words, with the most important sections, for your convenience.
We are offering refunds, but we have exceptions and conditions.
Customers who unsuccessfully request refunds (i.e. file a payment dispute with their banking institution) will severely affect the ability of a company to continue to use online payment processors. Any conflicts over payment, occurring in bad faith (i.e. purposely denying payment) may be subject to legal action.
Don’t share your credentials or use your platform access information with more people than you paid for; otherwise, you and all affected accounts will be blocked.
If you choose to participate in our affiliate program, we will have specific conditions for using our marks; please respect them.
In any case, we do not accept any responsibility for our Services, and use of our website and available tools is at your own risk.
Terms of Service
Last updated: 10.03.2020
Accepting These Terms: We need you to agree to our terms to provide you with Services.
Our products and services are offered to almost anyone, but keep your passwords safe, and don’t let others use your credentials.
These terms and conditions control your access to and use of our website, applications, services, and resources.
This Agreement is part of the legal structure governing the use of Ello services and website alongside the specific policies for the products and services that we provide.
“Services” means: our website, our social network groups, our services, our resources, our affiliation service, and any other products or services we add to our offering.
If you do not understand and/or consent to these Terms, you will exit the Services immediately and discontinue any use of the Services.
Accounts and Eligibility
The account is your responsibility: You and others are responsible for what you do with your account.
With your credentials, including your username and password, you are solely responsible for all actions done within the Services. You have sole responsibility for keeping your password safe. If you have any reason to suspect that your account has been compromised or that access to your account has been unauthorized, you must contact us immediately, and we can work together to fix the issue.
It is our policy to have one individual account, and one person for one account.
You can not hold more than one account, and you can not allow others to access your account, unless otherwise agreed with us.
Identification and Eligibility
Our services are used by adults: If you are prevented from entering into any legal agreement, do not use our services.
We can authenticate your identity via various third-party services when registering for the Services, and may require additional identification.
The platform is intended for users at least sixteen (16) years old to use. By registering for our products, you declare you are sixteen (16) years of age or older and undertake to track your account to ensure that no minor under that age has access to the Services.
You are not a terrorist and/or you do not reopen an account which we have closed.
You represent and warrant to us that: You have all the privileges, licenses, and consents necessary for your use of the Services, and will have them at all times.
You shall abide by all applicable laws, guidelines, and regulations.
We have not previously prevented you from making an agreement with us nor have we previously blocked, suspended or terminated your account and/or use of the Services for any reason whatsoever.
Feedback and Contributions
If you give us any input, contribution, or feedback, we may use it but you waive all associated intellectual property rights. Unless agreed otherwise beforehand.
Acceptable and Fair Use
Be fair, and make good sense. Use our Services and Website for your own use and do not misuse the Services.
Do not copy or scrape our website, and do not duplicate its functionality. In other words, do not imitate our API calls to servers, do not use an Iframe to duplicate our Services, do not use a subdomain to connect to our Website. Don’t use our website or our Services where law prohibits it;
Do not use our website or services to conduct any illegal activity or distribute or upload any viruses, spyware or other dangerous, unauthorized, illegal, disruptive or damaging material or data.
Do not scrap our website without our permission, don’t use automated tools to send questions or posts and don’t use our website to mine personal information.
Do not make extensive network calls or APIs in a way that delays our hosting company or web server.
Do not reverse engineer our website or decompile it, or conduct any operation that may expose sensitive information.
Do not try to guess usernames or passwords, or otherwise circumvent or attempt to penetrate or circumvent any technical restrictions or limitations in the Services or website.
Do not resell our Services.
We are not liable for your use, at your own risk, of our website and services.
YOU AGREE YOUR USE OF THE SERVICES SHALL BE TO YOUR OWN RISK.
THE SERVICES OF ANY KIND EITHER EXPRESS OR IMPLIED ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
WE NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT SERVICES OR SERVERS THAT MAKES THEM AVAILABLE ARE FREE FROM VIRUSES OR OTHER COMPONENTS.
Limitation of Liability
The maximum damage that you could receive from damage that we caused is minimal. Do not sue us.
TO THE EXTENT ALLOWED BY STATUTE, UNDER NO CONDITIONS WHATSOEVER WILL WE OR THE ASSOCIATES, PARTNERS, MANAGERS, DIRECTORS, STAFF, OWNERS, AGENTS, LICENSORS, SUBCONTRACTS, AND SUPPLIERS, BE ACCOUNTABLE OR LIABLE TO YOU OTHER PERSON.
YOU OWN ALL CONTENT YOU GENERATE THROUGH OUR SOFTWARE AND SERVICES, AND IT IS AT YOUR SOLE RESPONSIBILITY.
Amending These Terms
These terms may be changed from time to time and we’ll let you know if there’s something that could affect you.
We will try to contact you by email when we change those terms and you should be updated. However it’s your sole responsibility to check current terms from time to time.
If after such update you continue to use our website and Services, you agree to be bound by the new terms.
In our website or Services we may use third-party solutions but we are not responsible for them.
The Services may include third-party solutions, and connections to external services and resources.
We do not track, screen or manage these content or services.
Any questions about any such related service or resource should be addressed to that specific resource or service provider.
If we provide external links, then such URLs will only be given as an information resource, simply as a service and for your convenience only. We are not responsible for such links or content.
We may display ads, but we are not responsible for them.
The Services may display ads. However, we do not favor or track any of these advertisements or their content, nor are we liable for the latter, even if it appears to be associated to us.
We may have your account closed or the Services terminated. After termination you must avoid using the Services.
We may terminate these Terms and/or revoke your right to immediately access or use any portion or all of the Services (including, without limitation, the right to receive support and upgrade services), without notice at our sole discretion.
We shall not be liable for any damage caused by breaching these Terms or by suspending or otherwise restricting your use of the Services to you or to any third party.
Last updated: 10.03.2020
We offer refunds, but we do have some exceptions and conditions.
Membership Refund Policy
You can cancel your monthly membership at any time, however, refunds are not available.
Unavailability of Services Refund Policy
If you find any of our services unavailable to you, a refund may be requested, but only within 7 days from the date of first purchase. No refunds requests can be approved after 7 days. Unless agreed otherwise beforehand.
To submit a refund request, please email us at firstname.lastname@example.org
If we are not able to resolve the issue with the services, or platform, availability within reasonable amount of time and if you qualify for a refund, we will refund the amount paid, minus any Stripe processing fees.
Subscriptions Renew Automatically
Set an expiry alert if you only plan to use a Product or Service subscription for a limited period of time.
Subscriptions will automatically be extended at the end of the applicable contract period, and at the beginning of each billing period you will be billed beforehand.
You bear all taxes which relate to our Products and Services purchases.
Rates can differ from one jurisdiction to another based on taxes we need to add; thus, if necessary, taxes will be applied during checkout. Other than that, the prices are tax-exclusive, if any, you’ll bear the taxes.